Loading... Please wait...

General

1. What if I'm not sure of my size?

There is a size chart tab, kindly measure your feet to be sure. You can also send us your measurements if you have wide feet so we can check :)
 
2. Do you accept returns/exchange?
 
Yes, after 3 days from receipt of item, you can still have your item exchanged given that it is still unused and is in good condition. Please return it in its original packaging. We will arrange the pick-up and delivery of new items (within Metro Manila), but shipping fees will be c/o Client. Kindly email luluswingshoes@gmail.com to make this request. 
 
It can take up to 2-3 weeks for exchange if we don't have the size/style that you want.
 
Please take note that we do not return/exchange SALE items.
 
3. What are you modes of Payment?
 
Bank Deposit (BPI/BDO), Gcash, Paypal/Credit Card.
 
4. How do I pay using my credit card?
 
After you proceed to check out, you will be directed to a Paypal link. (Additional Charges apply)
 
 5. Do you have international shipping?
 
Yes we do! Please email us at luluswingshoes@gmail.com the pairs you wish to order and complete shipping address. We will then ask a quote from our courier.
 
6. How much are your shipping fees?
 
P45 Metro Manila (For the first kilo)
P110 Provincial (For the first kilo)
 
7. How long does it take for my item to be delivered?
 
After payment, we ship the next day. Kindly expect delivery after 1-2 working days (Metro Manila), 2-4 days (Provincial).
 
 
 

 

Recent Updates

  • Summertime

    Enter, summer.Out comes the sun and the perfect time to bask in its golden …

  • Welcome to the new site!

    Hey there LS fans! We recently set up our own e-commerce site to better serve …

Connect with us

Newsletter